Close Menu
L'Oject

Driving growth in the luxury lifestyle industry by innovating at the speed of changing customer needs

Luxury lifestyle brand L’Objet needed a solution that would scale across their retail operations in North America, the UK, Middle East, and the European Union. They wanted a flexible and scalable solution to meet holiday demands when sales are strongest for their tableware, table accessories, and home decor.

Primary
Focus

Accelerating Growth and Revenue

L'Objet set up a pop-up shop at Art Basel and served customers via the XY POS mobile app within minutes, providing a boost of over 200% revenues during the holiday season.

Customer-centric Solutions

By leveraging XY’s targeted solution to deliver personalized communications, L'Objet was able to cross-sell across product lines efficiently. Sales per customer increased 30% year-over-year.

X/Y Platform benefits

9x

Data Capture

9X Increase in customer data capture

80%

Growth

80% growth in online business in 1 year

4x

Lifetime Vaule

4X Increase in customer lifetime value (CLV)

Additional
benefits

  • A 360-degree view of the customer helps L'Objet drive growth.
  • L’Objet now has a real-time, fully integrated global view of its products, customers, and order data, enabling a consistent customer experience delivery through every channel and region.
  • The brand has transformed its ongoing engagement between customers and employees. For example by combining its supply side information with customer sales account records, L'Objet is able to achieve a 360-degree view of its customers, which will help simplify and accelerate expansion into new areas.

With a single source of information, we can provide customers with a consistent experience, whether they’re in the Middle East or UK. With XY, we can stay close to our customers as we continue to grow our business.

Elad YifrachElad Yifrach Founder, Elad Yifrach

Start with your brand today

Learn in 15 mintutes how we can help your brand
I have read and accept the private policy